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Profile:

• Largest Furniture Retailer in the World
• Approximately 420 Stores Across 49 Countries; Approximately 65 in the US and Canada
• Significant and Continued Growth in the US and Canada

Challenge:

• Desired a Warehousing & Logistics Partner who could Arrange for Consistent Improvement in Delivery Metrics and Overall Customer Experience from Incumbent Provider

Results:

• Drastic Improvement in Delivery Turn Times
• Continued Improvement in First Time Delivery Rates
• Dramatic Reduction in Lost or Damaged Product
• Significant Improvement in the Customer Experience