Profile:
- Large National Appliance Retailer
- 1,100 Locations
Challenge:
- Highly Stratified Store Footprint (Rural, Suburban, Urban)
- Highly Fragmented Current Program Lacking Traction
- Lack of Integration at POS for Service Scheduling
Results:
- Provided Uniform Order Entry Platform for the Scheduling of Services Directly on Point of Sale
- Provided Uniformity and Consistency of Service Offers Across Stores
- Improved Service Attach and Average Order Value